Ethernet Module Diagnostic Pages
Original instructions
Overview
The Ethernet menu contains a list of links for accessing the different diagnostic pages for the Ethernet module:
Click a link to access the desired diagnostics utility.
Global Data Page
Information on the general diagnostics of Global Data can be found at the top of this page:
This page also shows a table of published and subscribed variables in the same distribution group. Each variable is identified by its Identifier:
I/O Scanning Page
General diagnostics for the I/O scanning service are shown at the top of this page:
A value of NOK in the I/O Scanning Status field indicates that the local system is not scanning. In this case, any data that appears in the Scanned Device Status display is meaningless.
A value of OK in the I/O Scanning Status field indicates that the values in the Scanned Device Status display are reporting the state of scanned devices.
In the Scanned Device Status display, the colors that appear in each block indicate the following states for specific remote devices:
NOTE: Be aware that the green Scanning indicator may incorrectly remain green for a remote scanned device after the Ethernet cable gets removed from that device. This inaccurate indication occurs when the health timeout value in the I/O Scanning configuration screen is set to 0.
You should configure an operational health timeout value in the range 1...65535 (in 1 ms increments). If the health timeout value is set to any value in this range, the Scanning indicator reports I/O scanning health correctly.
Messaging Page
This page provides current information on the open TCP connections on port 502.
The number of sent/received messages on the port can be found at the top of this page.
A table provides, for each connection (numbered from 1 to 64):
NOTE: Following a request to close a connection, the PLC may hold the connection open in its memory for a few minutes, during which the table will reflect the open connection.
Number of Messages received is not reset after a port 502 connection is closed. Therefore, the count indicates the total number of messages that have been received since the module was started.
The remote address ‘127.0.0.1’ is used as Private System Connection For Diagnostic Feature or SOAP Communications.
Bandwidth Monitoring Page
This page displays the load distribution of the Embedded Server module between the Global Data utilities, I/O Scanning, Messaging, and other utilities:
Ethernet Statistics Page
The Ethernet Module Statistics page provides information about the status, transmit and receive statistics, and detected errors for the Embedded Server module. Access this page by selecting the NOE module from the local rack or use the hyperlink Statistics. The following graphic is an example Ethernet Module Statistics page:
NOTE: Refer to Modicon Quantum Ethernet TCP/IP Module User Guide (840 USE 107) and Modicon Quantum Ethernet TCP/IP Module User Guide (840 USE 115) for definitions of terms.
NTP Diagnostics Page
Time synchronization service parameters:
Parameter
Description
NTP status
Service is correctly configured (OK)
NTP server status
NTP client is connected to the NTP server, and if the server is Primary or Standby
NTP requests
Total number of client requests sent to the NTP server
NTP responses
Total number of server responses sent from the NTP server
Number of errors
Total number of unanswered NTP requests
Last error code
Last detected error code received from the NTP client
Date
Date in d/m/y format
Time
Time
Time zone
Time zone plus or minus Universal Time, Coordinated (UTC)
DST
Daylight saving time (DST) parameter is either
  1. on (enabled)
  2. off (disabled)
Last Error field displays values, which indicate the type of detected event.
Type of detected event
Value
Component OK and running
0
Excessive network traffic or server overload
1
Bad parameters in the configuration
3
Component is disabled
4
Incorrect IP
9
Time zone file absent
14
Incorrect syntax in the customrules file
15
Email Diagnostics Page
Parameter
Description
Email status
Email service is correctly configured (OK).
Link to Server Status
Ethernet module is connected to the SMTP server.
Status is checked at start-up and at least every 30 minutes after start-up:
  • Green = module connected to server
  • Red = module NOT connected to server
SMTP Server IP Address
IP address of the SMTP server
Number of e-mails sent
Total number of e-mails sent successfully
Number of Responses from SMTP Server
Total number of SMTP messages received from the SMTP server
Number of Errors
Total number of e-mails not sent because of a detected error
Last Errors
Reason for the last detected error with a code in hexadecimal.
0 indicates no detected error.
Last Mail Header Used
Last header used by giving the number.
Number of seconds elapsed since last e-mail successfully sent
Counts the number of seconds since the last email was successfully sent.
Number of times the link to the server has been detected down
Number of times the SMTP server could not be reached. (Link checked every 30 minutes.)
Upload MIB File
When you select Upload MIB File, the File Download dialog box appears. You are asked if you want to save the MIB file or open it:
Crash Log Diagnostics Page
The Crash Diagnostics Page displays a crash log file when an unrecoverable event has occurred, and a status message otherwise.
Press Clear Crash Log File to clear the log file.