Reading and Clearing the Crash Log
Original instructions
About us
Overview
The following information describes the crash log.
Introduction
The crash log provides you with the ability to capture conditions that lead to an anomalous condition. By providing the crash log to Schneider Electric technical support, you can facilitate their assistance in resolving your problems.
NOTE: The crash log is provided with the understanding that, with a complex product in thousands of customer applications, there may be conditions that require advance diagnostics. The crash log is one of the tools used to solve complex problems.
The Crash Log
If the Appl (application) indicator is on, entries have been made in the crash log. The log may hold up to 64K of entries.
Reading the Crash Log
The crash log can be read from the embedded web pages or via FTP.
Procedure for Reading the Crash Log via FTP
To access the crash log via FTP:
Step
Action
1
Log in to the module’s FTP server.
2
Change the directory to wwwroot/conf/diag.
3
Perform an FTP to get the crash log file: get crash.log
Clearing the Crash Log
The crash log can be cleared from the embedded web pages or via FTP.
Procedure for Clearing the Crash Log via FTP
To access the crash log via FTP:
Step
Action
1
Log in to the module’s FTP Server.
2
Change the directory to wwwroot/conf/diag.
3
Perform an FTP to delete the crash log file: rm crash.log