System Diagnostics
Original instructions
Introduction
The following tables describe the various causes for communication interruption and where to detect these causes.
NOTE:
For detailed module diagnostic data, refer to the following:
  • For the 140CRP31200 remote I/O head module and the •••CRA312•0 remote I/O adapter modules, refer to the Quantum EIO Remote I/O Modules Installation and Configuration Guide.
  • For the 140NOC78000 distributed I/O head module on the local rack, refer to the Quantum EIO Distributed I/O Network Installation and Configuration Guide.
  • For the 140NOC78100 control head module on the local rack, refer to the Quantum EIO Control Network Installation and Configuration Guide.
NOTE: Refer to the EcoStruxure™ Control Expert, System Bits and Words, Reference Manual for a detailed explanation of system bits and words.
Quantum Ethernet I/O Modules in the Local Rack
Status of...
Module [1]
User Application [2]
Control Expert [3]
Rack Viewer [5]
Ethernet Management Tool [6]
Quantum Ethernet I/O Modules in the Local Rack
140CRP31200/140NOC78•00 interlink cable pulled/broken
140NOC78•00 Active LED
140CRP31200 Active LED
140CRP31200 status byte
I/O scanner connection status
140CRP31200 DDT
140CRP31200 reset
140CRP31200 LED
140CRP31200 health bit (in CPU system word)
yes
yes
140CRP31200 inoperable
140CRP31200 LED
140CRP31200 health bit (in CPU system word)
yes
yes
140NOC78•00 reset
140NOC78•00 LED
140NOC78•00 LED
140NOC78•00 health bit (in CPU system word)
I/O scanner connection status
DTM online diagnostic inoperable
yes
yes
140NOC78•00 inoperable
140NOC78•00 LED
140NOC78•00 LED
140NOC78•00 health bit (in CPU system word)
I/O scanner connection status
DTM online diagnostic inoperable
yes
yes
  1. Refer to the module LED to detect a pulled interlink cable, an inoperable module, or reset module (LED on, off, or flashing to display status or detected error pattern).
  2. Refer to your application to detect the module status (link Ethernet port, EIP scanner status, DDT, system words).
  3. Use the DTM browser in Control Expert to detect whether a 140NOC78•00 module is inoperable or has been reset.
  4. Not applicable.
  5. Use the FactoryCast rack viewer to detect if a 140CRP31200 module or 140NOC78•00.module is inoperable or has been reset.
  6. Use ConneXium Network Manager, HiVision, or other Ethernet network management tool to detect if a 140CRP31200 module or 140NOC78•00.module is inoperable or has been reset.
Ethernet I/O Network
Status of...
Module [1]
User Application [2]
Embedded Web Page [4]
Rack Viewer [5]
Ethernet Management Tool [6]
Ethernet I/O Network
duplicate IP address in 140CRP31200 or •••CRA312•0
140CRP31200 LED
•••CRA312•0 LED
140CRP31200 (single) cable pulled out
140CRP31200 Active LED
140CRP31200 status byte
140CRP31200 DDT
yes
yes
•••CRA312•0 (single) cable pulled out
•••CRA312•0 ACT LED
drop connection status (in CPU system word)
yes
dual-ring switch (DRS) powered off
DRS power LED
MSTR block: monitor DRS (port 5 and 6)
yes
dual-ring switch (DRS) cable pulled out
DRS ACT LED
MSTR block: monitor DRS (port 5 and 6)
DRS web
yes
EIO system bit (part of 140CRP31200 DDT)
DRS web (only if cable on DRS port is broken)
MSTR block: monitor DRS (port 5 and 6)
DRS web
remote I/O traffic too slow (due to bad configuration or cabling)
MSTR block: monitor DRS (port 5 and 6)
DRS web
distributed I/O traffic too slow (distributed I/O devices generate too much traffic)
MSTR block: monitor DRS (port 5 and 6)
DRS web
MIB
  1. Refer to the module LED to detect a pulled cable or a powered-off device (LED on, off, or flashing to display status or detected error pattern).
  2. Refer to your application (via system word, 140CRP31200 DDT, or MSTR blocks) to detect a pulled cable, a powered-off device, a break in the main ring or sub-ring, or slow network traffic.
  3. Not applicable.
  4. Use the DRS web pages to detect a pulled cable or a break in the main ring.
  5. Use the FactoryCast rack viewer to detect if a 140CRP31200 module is inoperable or has been reset.
  6. Use ConneXium Network Manager, HiVision, or other Ethernet network management tool to detect a pulled cable in a 140CRP31200 module, a •••CRA312•0 module, or a DRS. Also use this tool to detect DRS power state and slow distributed I/O traffic.
NOTE: Rack Viewer does not support •••CRA312•0 modules.
Ethernet I/O Drops
Status of...
Module [1]
User Application [2]
Rack Viewer [5]
ConneXium Network Manager [6]
Ethernet I/O Drops
•••CRA312•0 powered off or disconnected
•••CRA312•0 LED
drop connection status (in CPU system word)
detected drop error status (in CPU system word)
yes
•••CRA312•0 not configured
•••CRA312•0 LED
140CRP31200 LED
drop connection status (in CPU system word)
detected drop error status (in CPU system word)
yes (It does not appear on the screen.)
extended rack inoperable (detected fault in 140 XBE 100 00 or cable)
module PWR LED
remote module’s health bits (in CPU system word)
yes
  1. Refer to the module LED to detect a powered-off, disconnected or unconfigured •••CRA312•0 module or to detect an inoperable extended rack (LED on, off, or flashing to display status or detected error pattern).
  2. Refer to your application (via system word) to detect a powered-off, disconnected or unconfigured •••CRA312•0 module or to detect an inoperable extended rack.
  3. Not applicable.
  4. Not applicable.
  5. Use the FactoryCast rack viewer to detect a powered-off, disconnected or unconfigured 140 XBE 100 00 module.
  6. Use ConneXium Network Manager, HiVision, or other Ethernet network management tool to detect a a powered-off, disconnected or unconfigured •••CRA312•0 module.
NOTE: Rack Viewer does not support •••CRA312•0 modules.
Remote I/O Modules
Status of...
Module [1]
User Application [2]
Rack Viewer [5]
Remote I/O Modules
module absent, inoperable, or misplaced
remote module health bit (in CPU system word and in Device DDT (for Modicon X80 modules))
yes
module status
module LED (depends on module)
module’s status byte
yes
  1. Refer to the module LED to detect status (LED on, off, or flashing to display status or detected error pattern).
  2. Refer to your application (via system word or status byte) to detect module status, including absent, inoperable, or misplaced module.
  3. Not applicable.
  4. Not applicable.
  5. Use the FactoryCast rack viewer to detect module status, including absent, inoperable, or misplaced module.
  6. Not applicable.
Distributed I/O Devices
Status of...
User Application [2]
Rack Viewer [5]
ConneXium Network Manager [6]
Distributed I/O Devices
disconnected
I/O scanner connection status
yes
yes
  1. Not applicable.
  2. Refer to your application (via I/O scanner connection status) to detect a disconnected distributed I/O device.
  3. Not applicable.
  4. Not applicable.
  5. Use the FactoryCast rack viewer to detect module status, including absent, inoperable, or misplaced module.
  6. Not applicable.
Hot Standby System
Status of...
Module [1]
User Application [2]
Control Expert [3]
ConneXium Network Manager [6]
Hot Standby
standby 140CRP31200/140NOC78•00 interlink cable pulled/broken
140NOC78•00 LED
140CRP31200 Active LED
I/O scanner connection status
140CRP31200 DDT
standby 140NOC78•00 reset
140NOC78•00 LED
peer 140NOC78•00 health bit
yes
standby 140NOC78•00 inoperable
140NOC78•00 LED
peer 140NOC78•00 health bit
yes
standby 140CRP31200 reset
140CRP31200 LED
peer 140CRP31200 LED, if peer is A
peer 140CRP31200 health bit
EIO system bit (part of 140CRP31200 DDT)
system word: peer is offline
140CRP31200 DTM online diagnostic inoperable
yes
standby 140CRP31200 inoperable
140CRP31200 LED
peer 140CRP31200 LED, if peer is A
peer 140CRP31200 health bit
EIO system bit (part of 140CRP31200 DDT)
system word: peer is offline
140CRP31200 DTM online diagnostic inoperable
yes
standby CPU loses a drop
Hot Standby system word
  1. Refer to the module LED to detect a pulled/broken interlink cable between a 140CRP31200 and a 140NOC78•00 or an inoperable or reset 140NOC78•00/140CRP31200 module (LED on, off, or flashing to display status or detected error pattern).
  2. Refer to your application (via I/O scanner connection status, DDT, health bit, or system word) to detect pulled/broken interlink cable between a 140CRP31200 and a 140NOC78•00 or an inoperable or reset 140NOC78•00/140CRP31200 module. You can also detect whether your standby CPU loses a drop.
  3. Use the DTM browser in Control Expert to detect a reset or inoperable 140CRP31200 module.
  4. Not applicable.
  5. Not applicable.
  6. Use ConneXium Network Manager, HiVision, or other Ethernet network management tool to detect a reset or inoperable 140NOC78•00/140CRP31200 module.