Overview

You can open the basic diagnostic window by right-clicking a device and selecting Open Basic Diagnostic.

Once connected to the device, it displays various diagnostic codes for the device.

You can open diagnostic windows for several devices at the same time.

The diagnostic window is refreshed when you or other users modify the configuration of the device.

Devices Supporting Basic Diagnostics

Basic diagnostics are available for devices of the Altivar Variable Speed Drives product range.

Prerequisites

Diagnostic data can be displayed only if the system server can communicate with the device for which the Open Basic Diagnostic command has been selected. If communication cannot be established or is interrupted, a message is shown.

Description

The figure shows an example of the basic diagnostic window.

Item

Description

1

Diagnostic codes are grouped in three categories.

If no diagnostic data is received for a given category, the corresponding column is empty.

2

Short description of the condition that is detected.

3

The extended description provides additional data about the condition.

Troubleshooting

If you experience difficulties obtaining diagnostic information, verify that the SE SODB ControlExpert Host X service (where X represents the version) of the Service Oriented Device Bus (SODB) diagnostic engine is running on the system server computer (Services window of the Windows® operating system). If not, start it.