Overview
You can open the basic diagnostic window by right-clicking a device and selecting .
Once connected to the device, it displays various diagnostic codes for the device.
You can open diagnostic windows for several devices at the same time.
The diagnostic window is refreshed when you or other users modify the configuration of the device.
Devices Supporting Basic Diagnostics
Basic diagnostics are available for devices of the product range.
Prerequisites
Diagnostic data can be displayed only if the system server can communicate with the device for which the command has been selected. If communication cannot be established or is interrupted, a message is shown.
Description
The figure shows an example of the basic diagnostic window.
Item |
Description |
|---|---|
1 |
Diagnostic codes are grouped in three categories. If no diagnostic data is received for a given category, the corresponding column is empty. |
2 |
Short description of the condition that is detected. |
3 |
The extended description provides additional data about the condition. |
Troubleshooting
If you experience difficulties obtaining diagnostic information, verify that the SE SODB ControlExpert Host X service (where X represents the version) of the Service Oriented Device Bus (SODB) diagnostic engine is running on the system server computer ( window of the Windows® operating system). If not, start it.