How to Repair a License

Introduction

A license can become untrusted, for example due to replacement of hardware components of a PC or Enterprise License Server.

This procedure describes the steps for repairing a node-locked license:

Step	Action
1	start License Manager tool.
2	On the Local tab, select the Activation ID of the license you want to repair.
3	Click the Repair button. Result: The Repair in Progress dialog opens. In the text box information about the internal processing of license repair is displayed. NOTE: If your computer has no Internet connection, or is not connected to the Schneider Electric License Server you can repair by mobile device, by web portal, or by phone. For detailed information, refer to Schneider Electric License Manager, User Manual or License Manager on-line help.
4	After the license is successfully repaired, click the Finish button. Result: The repaired license is displayed in the list of licenses as active in the Local tab.
5	Close License Manager tool.

This procedure describes the steps for repairing a floating license:

Step	Action
1	Start Floating License Manager tool on the Enterprise License Server.
2	On the Local tab, select the Activation ID of the license you want to return.
3	Click the Repair button. Result: The Repair in Progress dialog opens. In the text box information about the internal processing of license repair is displayed. NOTE: If your computer has no Internet connection, or is not connected to the Schneider Electric License Server you can repair by web portal. For detailed information, refer to Schneider Electric Floating License Manager, User Manual or Floating License Manager on-line help.
4	After the license is successfully repaired, click the Finish button. Result: The repaired license is displayed in the list of licenses as active in the Local tab.
5	Close Floating License Manager tool.