Configuration Troubleshooting
(Original Document)
Introduction
This troubleshooting table helps you find solutions to difficulties you might encounter during the configuration of your device driver.
Difficulties and Solution
Identify your difficulty in the left column then follow the corresponding solution instructions on the right.
Difficulty
Solution
The driver tab cannot be seen in the driver manager.
The driver tabs correspond to the drivers currently installed on your computer. Install the required driver by following the driver installation procedure.
The drivers manager remains on the computer after uninstalling all the drivers.
  1. From the start menu, go to Start → Control Panel → Programs and Features.
  2. Right-click the Drivers Manager line, and select Remove.
The configuration window does not appear at the end of a driver installation.
Double-click the drivers manager shortcut on your desktop. If you have no shortcut, then:
  1. From the start menu, go to: Start → Control Panel.
  2. Double-click Drivers Manager.
  3. Select the tab corresponding to the driver to be configured.