About the Email Service / SMS Service
Original instructions
Presentation
The BMXNOR0200H module can automatically and dynamically send email or SMS to alert specified users to:
The email service enables you to create various email notifications (including recipient’s names, email addresses, message subject, email body and attached files).
The body of an email can include fixed text messages, hyperlinks, file attachments, and real-time application values that are dynamically integrated into the email at the moment the email is sent by the module. The file can be attached to the email (for example, a datalogging file generated by the datalogging service).
SMS messages may also be sent to mobile phones if you are using a GSM modem or if the client email server has the capability. SMS is a dedicated configuration of the email service. Email or SMS are sent when predefined application or process event is triggered.
NOTE: The Email / SMS service is configured using Web Designer software.
NOTE: The SMS feature is supported only when a GSM or GPRS modem is configured. The SMS is sent only when the modem connection is not open.
Service Requirements
The email service provides only an SMTP client interface. The email service client connects to a local or remote SMTP server to distribute the mail to its recipients.
A local SMTP server has to be installed at the site where the BMXNOR0200H module is installed. A remote SMTP server may be available from your email provider.
The BMXNOR0200H module supports authentication functions in order to connect to the SMTP server of the provider. The module can communicate directly through SMS to a destination mobile phone without the installation of specific devices on the network.
Service Operation
The email service acts as an SMTP client. When the preconfigured event trigger occurs, the BMXNOR0200H module uses SMTP (over TCP port number 25) to send the email notification to the SMTP server. That server is connected to the plant network or to the Internet, thereby allowing the message to reach the destination recipients.
NOTE: Even though notifications are sent automatically after an event is triggered, there may be a significant delay before the recipient gets the message. A notification sent to a mobile phone is received only when the phone is on and within the coverage area. Therefore, this service should only be used for non-critical notifications, such as maintenance reminders or production reports.
Email and SMS Service Values
Value
Comment
0
The service is in stop mode.
1
The service is in run mode.
10
e-mail refused by SMTP server.
11
e-mail not sent, due to a connection interruption.
12
No more connections or queue saturated.
The highest values have the priority. The service value 12 has the priority but becomes 11 subsequently. The service value 11 disappears once the email has been sent correctly.