Introducing the Electronic Mail Notification Service
Original instructions
General
The electronic mail notification service allows controller-based projects to report alarms or events. The automation controller monitors the system and can automatically create an electronic mail message alert with data, alarms, and/or events. Mail recipients can be either local or remote.
Mail System Types
The Simple Mail Transfer Protocol (SMTP) provides two mechanisms for the transmission of email messages:
Mechanism
Condition
Result
Direct connection
Sender and receiver are connected to the same transport service.
Email messages are sent to host.
Relay system
Sender and receiver are NOT connected to the same transport service.
Email messages are relayed from one server to another server.
To relay messages, the SMTP server must be supplied with the address of the:
  • destination host
  • destination mailbox
Mail Service Client
The Quantum Ethernet module includes an SMTP client. When the module receives a specific request from the project, it sends an email message to the mail server.
Operating Modes and Sending Requests
Because the project sends the email request, a controller cannot send an email message either while in the stopped mode or while downloading a project. As soon as the controller is in RUN mode, the function block sends a request during the first project scan.
Diagnostic counters are reset to 0 after either a power-up, a project download, or a reconfiguration of the mail service.