Email Diagnostics
Original instructions
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Open the Page
Access the E-mail page from the Diagnostics tab (Menu → Services → E-mail):
Click Reset Counters to reset the counters to 0.
Diagnostic Information
Use the E-mail web page to display dynamically generated data that describes the BMENOC0321 module e-mail transmissions:
Parameter
Description
Service Status
Enabled
The e-mail service is correctly configured and running.
Disabled
The e-mail service is disabled.
Unknown
The e-mail service status is unknown.
Server Status
green
The e-mail server is connected and running.
red
A bad e-mail server connection is detected.
gray
The e-mail server status is unknown.
Information of Last E-mail Header Used
Sender Address
Content of the From field in the last used Email header
Recipient Address
Content of the To field in the last used Email header
Subject
Content of the Subject field in the last used Email header
E-mail Service Statistics
Number of e-mails sent
Total number of Emails sent and successfully acknowledged by the e-mail server.
Number of responses from e-mail server
Total number of responses received from the e-mail server
Number of Errors
Total number of e-mails that either:
  • could not be sent
  • were sent but were not successfully acknowledged by the e-mail server
Last Error
Hexadecimal code describing the reason for the last unsuccessful Email transmission. The value “0” indicates no unsuccessful transmissions.
Time elapsed since last e-mail successfully sent (sec)
Counts the number of seconds since the last Email was successfully sent.
Number of times link to the server down
Number of times the e-mail server could not be reached. (Link checked every 30 minutes.)